Effective Date: 8 August 2025

This Privacy Policy describes how The Illumine Initiative Ltd., operating under the brand name ISTINARA (“we,” “our,” or “us”), collects, uses, stores, and protects your personal information when you visit our website, purchase our products, or interact with us online.

1. Information We Collect
2. Personal Information you provide directly:

• Name, email address, phone number, and billing/shipping addresses.
• Payment information when making a purchase.
• Any details you choose to share when contacting us.

1. Automatically collected information:

• Your IP address, browser type, device type, operating system, and pages visited on our site.
• Cookies and similar technologies to improve your browsing experience and site performance.

1. Information from third parties:

• Social media platforms (if you connect your account or interact with our brand on those platforms).

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, payments, and deliveries.
• Respond to your inquiries and provide customer support.
• Personalize your shopping experience.
• Improve our website, products, and services.
• Send marketing communications (only if you have opted in).
• Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information.
We may share your information only with:

• Trusted service providers (payment processors, couriers, IT and website support).
• Legal authorities, if required by law or to protect our rights.

All third parties handling your data must comply with applicable privacy laws and our confidentiality requirements.

4. Cookies

We use cookies to:

• Remember your preferences.
• Analyze site traffic and usage.
• Improve security and functionality.

You can adjust your cookie settings through your browser at any time.

5. Data Storage & Security

We store your data securely and retain it only for as long as necessary to fulfill the purposes outlined in this policy. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse.

6. Your Rights (Under GDPR and applicable laws)

You have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for marketing at any time.
• Request a copy of your data in a portable format.
• File a complaint with your local data protection authority.

To exercise your rights, please contact us at info@ISTINARA.store .

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

The Illumine Initiative Ltd. (operating as ISTINARA)
Email: info@ISTINARA.store
Address: C/O Hilton Consulting Studio 133, Canalot Studios, 222 Kensal Road, London, United Kingdom, W10 5BN